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Healthcare Customer Service Specialist
2 months ago
Position Overview:
The Patient Service Representative is responsible for a range of administrative tasks that ensure the smooth functioning of the Orthopedic Surgery patient practice.
Key Responsibilities:
As a vital link between patients, physicians, and various ancillary and diagnostic services, the representative plays a crucial role in enhancing patient experience and operational efficiency.
Essential Functions:
1. Facilitate communication between patients and healthcare providers.
2. Manage patient inquiries and provide necessary information regarding services.
3. Assist in coordinating appointments and follow-up care.
Qualifications:
Strong interpersonal skills and a commitment to patient satisfaction are essential for success in this role.
