Emergency Services Restoration Specialist
3 days ago
We are seeking a highly skilled and experienced Emergency Services Restoration Specialist to join our team at Paul Davis Restoration & Remodeling of Polk County.
About the RoleThis is a rewarding opportunity for a professional who is passionate about providing exceptional service to our customers during times of need. As an Emergency Services Restoration Specialist, you will be responsible for responding to emergency situations, overseeing restoration services, and coordinating with our team to ensure seamless delivery of our services.
Key Responsibilities- Represent the Company's Values: You will represent the Paul Davis principles of honesty and integrity in all your interactions with customers and colleagues.
- First Responder: As the point person for every emergency loss, you will establish and record the scope of work to be accomplished, ensuring that our customers receive the highest level of service.
- Service Coordination: You will coordinate and supervise work on various services, including emergency water services, fire/smoke services, mold remediation, carpet and furniture cleaning, and equipment maintenance.
- Team Leadership: You will train and supervise emergency services technicians and assistant technicians, ensuring that they have the skills and knowledge needed to provide excellent service.
- Communication: You will communicate effectively with management, customers, adjusters, and other stakeholders, keeping them informed of progress and updates.
- Certifications: You must hold required IICRC certifications, including Water Restoration Technician, ASD, Fire & Smoke Technician, Applied Microbial Remediation, Carpet & Upholstery Technician.
- Education: You must have a High School diploma or equivalency, a valid driver's license, and a copy of your current driving history issued by DMV.
- Physical Demands: You must be able to climb a ladder, lift up to 75 pounds, and work in confined spaces without any adverse reaction or sensitivity.
$60,000 - $80,000 per year, depending on experience and qualifications.
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