Mobile Associate

3 weeks ago


Kissimmee, Florida, United States Disability Solutions Full time
Job Overview

As a Mobile Associate at T-Mobile, you will be part of a dynamic Retail Team of Experts who bring the T-Mobile brand to life. You will be a brand ambassador, building energy and excitement around our products and services. You will be passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving.

Key Responsibilities:
  • Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
  • Explore individual needs and provide hands-on demonstrations of the latest and greatest technology in-store.
  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love.
  • Approach service and sales needs with composure, integrity, and compassion.
Requirements:
  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience, Retail environment preferred.
  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it.
  • Competitive drive and proven ability to succeed in a fast-paced sales environment.
  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Benefits:
  • Competitive base pay: $16.50/hour
  • On-the-job training and eligibility for incentive pay
  • Annualized incentive target of $18,000/year
  • Guaranteed to earn $20/hour inclusive of base pay and incentives
  • Eligibility for an Annual Stock Grant

At T-Mobile, we value diversity and inclusion. We are an Equal Opportunity Employer and welcome applications from all qualified candidates. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing disability.accommodations@t-mobile.com or calling 1-800-241-4526.



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