Resort Technology Support Expert

5 days ago


Las Vegas, Nevada, United States Boyd Gaming Full time
Resort Technology Support Expert Job Summary:

We are looking for a highly motivated and skilled Resort Technology Support Expert to join our team at Blue Chip Casino Hotel Spa. As a key member of our IT department, you will be responsible for providing technical support to our resort guests and staff, as well as maintaining and optimizing all technology systems throughout the resort.

Key Responsibilities:
  • Provide technical support to resort guests and staff via phone, email, and in-person.
  • Maintain and optimize all technology systems throughout the resort, including computer hardware, software, and network infrastructure.
  • Analyze and resolve technical issues in an efficient and accurate manner.
  • Perform setup and teardown services for local, regional and national performing acts.

Requirements:
  • High School Diploma or equivalent required; Associates of Applied Science degree in a computer science discipline or comparable level of experience preferred.
  • Must have Two (2) years of experience in an IT Support position, preferred, OR a combination of Network or Systems Engineering experience.
  • Must be knowledgeable in basic and advanced computer and printer operation and related support and basic troubleshooting techniques.
  • Must be able to type quickly and accurately, preferably at least 50 wpm.
  • Estimated salary: $70,000 - $90,000 per year.


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