Lead Coffee Shop Team Member

3 weeks ago


Tolland, United States Dunkin' Full time

About the Role:

We are seeking a dedicated and skilled Shift Leader to join our Dunkin' team.

Key Responsibilities:

As a Shift Leader, you will be responsible for coaching Crew Members to execute operational Brand standards and deliver an exceptional guest experience.

You will set goals, assign tasks, and motivate others to achieve success and provide timely feedback.

Key Competencies:

  • Understand and exceed guest expectations, needs, and requirements.
  • Display a sense of urgency with guests.
  • Seek ways to improve guest satisfaction and resolve issues promptly.

Requirements:

  • Fluent in English.
  • Previous experience in restaurant, retail, or supervisory roles.
  • Strong math and writing skills.
  • Basic computer skills.
  • At least 18 years of age (where applicable).

About Dunkin':

Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. We are committed to delivering a great guest experience and exceeding customer expectations.

Why Work with Us:

At Dunkin', we value our team members and offer opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.


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