Field Service Engineer
17 hours ago
At Beckman Coulter Diagnostics, we're committed to advancing and optimizing the laboratory to move science and healthcare forward. As a Field Service Engineer, you'll play a critical role in supporting our clients and ensuring the smooth operation of our equipment.
This position is part of our Service Organization located in Kansas City, Kansas, and will be fully remote. As a Field Service Engineer, you'll be responsible for troubleshooting, installation, preventative maintenance, and service repair needs on Beckman Coulter equipment, including Automation and Chemistry systems. If you thrive in a fast-paced role and want to work to build a world-class service organization, read on.
Key Responsibilities:
- Under minimal direction, complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment.
- Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times.
- Communicate with various levels of internal and external customers, recognizing and addressing their unique needs.
- Associate degree (prefer technical, biomedical, instrumentation, electrical engineering or related) or equivalent military experience or High School diploma with 3 years of experience.
- 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation.
- Ability to travel, 10% overnight, within territory including Kansas City, Missouri, West Iowa, Nebraska.
- Must have a valid driver's license with an acceptable driving record.
- Ability to lift, move, or carry equipment up to 50lb (tools, replacement parts, consumables etc.).
- 3+ years' experience of advanced trouble shooting.
- Developing relationships with internal and external customers to foster positive partnership and enhance likelihood of customer satisfaction and retention.
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