Electrical Field Service Specialist

7 days ago


Kansas City, Kansas, United States Independent Electric Machinery Company Full time
About Us

At Independent Electric Machinery Company, we've been driving industries forward for over a century with our commitment to reliability and innovation. As a family-owned business, we blend traditional values with modern technology to power sectors ranging from manufacturing to healthcare.

Role Overview

As an Electrical Field Service Specialist, you'll be the face of Independent Electric Machinery Company, delivering top-notch service and repair for motors, power systems, and distribution equipment. Whether you're on-site at customer locations or working in our shop, you'll play a crucial role in ensuring our equipment performs at its best.

Key Responsibilities
  • Customer Interaction: Professionally reach out to customers to schedule and coordinate service visits, building strong relationships by providing exceptional service.
  • Diagnose and Repair: Troubleshoot and diagnose electromechanical equipment to pinpoint issues, performing repairs that meet manufacturer, OSHA, ASME, and company standards.
  • Documentation and Reporting: Submit clear and accurate paperwork for quotes and parts orders, completing all documentation related to inspections, services, and repairs in a timely manner.
  • Final Testing: Conduct thorough testing of repaired equipment to ensure it meets all quality and safety standards.
  • Facility Maintenance: Assist with light facility maintenance and use equipment such as forklifts, scissor lifts, and boom lifts.
  • Vehicle Operation: Operate company vehicles for field service, and if required, obtain a DOT Medical card.
  • Finish Work: Handle painting and final labeling of equipment as needed.
  • Continuous Learning: Participate in regular safety, knowledge, and quality training sessions to stay sharp and up-to-date.
Requirements
  • Technical Knowledge: Understanding of 3-phase power and experience with electromechanical equipment.
  • Physical Stamina: Ability to navigate stairs and ladders frequently, and perform physical tasks such as lifting up to 75 lbs, standing, walking, bending, kneeling, and climbing.
  • Safety and Compliance: Knowledge of and adherence to safety standards, including OSHA and ASME regulations.
  • Detail-Oriented: Strong attention to detail in diagnosing, repairing, and documenting work.
Why Choose Us?
  • Dynamic Work Environment: Work in a role that offers variety, from field service to shop repair, with opportunities to grow and learn.
  • Career Development: Access to ongoing training and professional development to advance your skills.
  • Supportive Team: Be part of a family-like team that values your contributions and fosters a collaborative atmosphere.


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