Front Desk Associate
6 days ago
We are seeking a highly skilled and organized individual to join our front office team at Visage Surgical Institute as a Dental Administrative Assistant. This role involves providing exceptional support to our operations team, handling day-to-day clerical functions, and ensuring seamless patient experiences.
Key Responsibilities:
- Greet and check in/out patients in a professional and courteous manner
- Answer and direct phone calls, responding to patient inquiries and concerns
- Schedule and confirm appointments, ensuring accurate and up-to-date records
- Verify insurance coverage and process billing, maintaining accurate financial records
- Provide exceptional customer service, responding to patient needs and concerns in a timely and professional manner
Requirements:
- Highly proficient computer skills, with experience in dental software and systems
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external partners
- Strong organizational and time management skills, with the ability to multitask and prioritize tasks in a fast-paced environment
- Ability to maintain confidentiality and handle sensitive patient information with discretion
What We Offer:
- A dynamic and supportive work environment, with opportunities for growth and professional development
- A competitive salary and benefits package, including medical, dental, and vision coverage
- A comprehensive training program, ensuring you have the skills and knowledge to excel in your role
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