Front Desk Associate

6 days ago


Medina, Ohio, United States Visage Surgical Institute Full time
Job Summary

We are seeking a highly skilled and organized individual to join our front office team at Visage Surgical Institute as a Dental Administrative Assistant. This role involves providing exceptional support to our operations team, handling day-to-day clerical functions, and ensuring seamless patient experiences.

Key Responsibilities:

  • Greet and check in/out patients in a professional and courteous manner
  • Answer and direct phone calls, responding to patient inquiries and concerns
  • Schedule and confirm appointments, ensuring accurate and up-to-date records
  • Verify insurance coverage and process billing, maintaining accurate financial records
  • Provide exceptional customer service, responding to patient needs and concerns in a timely and professional manner

Requirements:

  • Highly proficient computer skills, with experience in dental software and systems
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external partners
  • Strong organizational and time management skills, with the ability to multitask and prioritize tasks in a fast-paced environment
  • Ability to maintain confidentiality and handle sensitive patient information with discretion

What We Offer:

  • A dynamic and supportive work environment, with opportunities for growth and professional development
  • A competitive salary and benefits package, including medical, dental, and vision coverage
  • A comprehensive training program, ensuring you have the skills and knowledge to excel in your role


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