Bilingual Service Representative

3 weeks ago


Phoenix, Arizona, United States Fix It Auto Repair Inc Full time
About Us

Fix It Auto Repair Inc is a leading provider of automotive repair and maintenance services committed to delivering exceptional customer service and high-quality work.

We pride ourselves on our diverse and inclusive work environment and strive to cater to all our clients' needs.

Job Description
  • Greet and assist customers in both Spanish and English, addressing their automotive service needs and concerns.
  • Accurately document customer information, service requests, and vehicle details in our management system.
  • Provide detailed explanations of recommended services and repairs to customers, ensuring they understand the scope and cost.
Requirements
  • Bilingual in Spanish and English, with excellent verbal and written communication skills in both languages.
  • Basic knowledge of automotive systems and repair procedures is required.
  • Proven ability to upsell services and products based on customer needs and vehicle condition.
  • Strong interpersonal skills with a focus on building relationships and providing exceptional customer service.

$55,000 - $70,000 per year



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