Assistant General Manager

2 weeks ago


Albuquerque, New Mexico, United States sonesta Full time
Job Description

The Assistant General Manager will play a crucial role in the success of our hotel by working closely with the General Manager to drive revenue, control costs, and deliver exceptional guest and associate satisfaction. This position requires a strong leader who can manage multiple departments, including front office, housekeeping, and food and beverage operations.

Key Responsibilities:
  • Manage the overall hotel operations, including front office, housekeeping, and food and beverage departments.
  • Assist the General Manager in developing and implementing the hotel's sales and marketing strategy.
  • Work closely with the sales team to identify and pursue new business opportunities.
  • Manage the hotel's budget and financial performance, including forecasting and reporting.
  • Ensure compliance with company policies and procedures, as well as local laws and regulations.
  • Develop and implement processes to improve guest satisfaction and loyalty.
  • Manage the hotel's staff, including recruitment, training, and performance management.
Requirements:
  • Bachelor's degree in Hotel Administration, Business Administration, or related field.
  • Three years of experience in hotel operations, preferably in an extended stay hotel.
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, staff, and external partners.
  • Ability to analyze data and make informed decisions.
  • Proficiency in Microsoft Office and hotel management systems.
Benefits:
  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • Recognition and rewards for outstanding performance.
  • Access to training and development programs.
  • Discounts on hotel stays and other Sonesta benefits.


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