Patient Account Specialist

6 days ago


Gilbert, Arizona, United States Choice Health Care Full time
Job Description

We are seeking a highly skilled and detail-oriented Patient Account Specialist - Bilingual to join our team at Choice Health Care. This role is responsible for the accurate and timely collection of payments on patient accounts for all outstanding accounts receivable.

The ideal candidate will have a strong understanding of accounting principles, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Reconcile adjustments related to prior payments posted as well as auditing and correction of rejected payments
  • Responsible for running reports of past due accounts and auditing patient schedules to identify daily collections needs per location
  • Send patients statements as required for remaining balance after posting
  • Responsible for all aspects of accounts receivable follow-up and collections on patient balances. Includes making telephone calls, communicating via text and email with patients and RP
  • Receive incoming calls regarding patient accounts from the corresponding offices and RP as needed
  • Accurately and thoroughly document the pertinent collection activity performed and follow up in a timely manner

Requirements:

  • High school diploma or equivalent
  • Experience working with excel
  • Minimum of 2 years of experience preferred working in collections and accounts receivable
  • Experience working in a dental or orthodontics billing practice or similar environment
  • Bilingual in Spanish, required

Estimated Salary: $45,000 - $60,000 per year, depending on experience and qualifications. We offer a comprehensive benefit package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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