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IHOP Server Position

1 month ago

Colorado Springs, Colorado, United States IHOP Full time
Job Summary:

As a Server at IHOP, you will be the face of our guests' dining experience. Your role will be to provide exceptional service, anticipate guests' needs, and create a welcoming atmosphere.

Key Responsibilities:

Greet guests warmly and create a welcoming atmosphere.
Take orders from guests and answer any questions they may have.
Serve drinks and food promptly and courteously.
Accommodate guests' needs and special requests in a timely manner.
Make suggestions regarding food and drink options.
Clean guest tables and maintain a tidy dining area.
Use a point-of-sale computerized register system to relay orders to the kitchen.
Present the guest check and handle cash or credit card payments with efficiency and accuracy.

Requirements:

Proficient in reading and writing.
Effective communication skills.
Ability to stand for up to 8 hours during shifts.
Capable of lifting or moving up to 25 pounds.
Full mobility of hands and arms to perform repetitive tasks like transporting plates, glasses, and baskets between the kitchen and dining room.

Competencies:

Customer Focus
Teamwork
Adaptability
Attention to Detail
Communication

Physical Requirements:

Ability to lift and carry trays of food and beverages, typically up to 50 pounds.
Prolonged periods of standing and walking throughout the shift.
Frequent bending, reaching, and twisting.
Good hand-eye coordination.
Clear verbal communication to interact with people.
Ability to work in varying temperatures.

Benefits:

Holistic Well-Being: Health insurance, wellness programs, flexible hours, and paid time off for full-time staff.
Financial Security: Competitive pay, paid weekly, retirement plans, and financial planning services.
Career Growth: Training programs, clear career paths, and mentorship opportunities.
Recognition: Performance-based incentives, bonuses, and employee recognition programs.
Inclusive Environment: A diverse and supportive workplace with open communication and teamwork.
Flexibility: Customizable benefits and support for major life events.