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Valet Parking Attendant

2 months ago

San Francisco, California, United States Ace Parking Full time
About Us

Ace Parking is a leading parking management company that values its employees and customers. With over 72 years of experience, we have established a strong culture that is built on a shared vision, style, and values.

Culture

We have a distinctive culture that is characterized by clear values, caring, loyalty, humility, and a deep commitment to community. Our company values are the glue that binds our business, clients, and team members. We guard these values and attributes fiercely.

About the Position

We are seeking a highly motivated and customer-focused individual to join our team as a Valet Parking Attendant. As a Valet Parking Attendant, you will be responsible for providing exceptional customer service to our guests, ensuring the safe and efficient parking of vehicles, and maintaining a clean and organized parking lot.

Responsibilities
  • Parking and Retrieval: Promptly and safely park and retrieve vehicles following company policies and procedures.
  • Record Keeping: Maintain accurate records of parked vehicles and ensure keys are securely stored.
  • Adherence to Policies: Adhere to company policies and safety guidelines at all times.
  • Communication: Greet guests warmly and professionally, establishing a positive first impression.
  • Information Provision: Effectively communicate parking procedures and fees to guests.
  • Issue Resolution: Assist customers with any questions or concerns they may have, and handle any issues in a calm and professional manner.
  • Team Coordination: Coordinate with fellow team members to ensure efficient service delivery.
  • Team Environment: Foster a collaborative and supportive team environment, treating colleagues as an extension of your work family.
  • Assistance: Assist team members during peak times or when needed, promoting a sense of unity and cooperation within the department.
  • Customer Service: Provide outstanding customer service by promptly assisting guests with their parking needs and answering any questions or concerns.
  • Courtesy: Exhibit a friendly and courteous demeanor, always willing to go the extra mile to meet guest expectations.
  • Cleanliness: Maintain cleanliness and organization of the parking lot and surrounding areas, including clearing any debris or trash.
  • Additional Assistance: Provide additional customer service assistance as needed, such as carrying bags or assisting with directions.
  • Revenue Maximization: Maximize revenue by efficiently managing parking spaces and ensuring all fees are collected accurately.
  • Maintenance: Report any maintenance issues or equipment malfunctions promptly to minimize downtime.
About You

To be successful in this role, you should possess the following experience and attributes:

  • Education: High school diploma or GED.
  • Driving Ability: Ability to drive manual stick shift.
  • Communication Skills: Excellent communication and interpersonal skills.
  • Accountability: Strong sense of accountability and responsibility.
  • Teamwork: Ability to work effectively in a team environment.
  • Customer Service Skills: Exceptional customer service skills.
  • Reliability: Reliable, friendly, and ability to create a lasting impression.
  • Physical Ability: Physical ability to move quickly and lift heavy items (up to 50 lbs.).
  • Previous Experience: Previous valet or customer service experience is a plus.
What We Can Offer You
  • Compensation: $20.00 per hour plus tips.
  • Benefits: Medical, dental, vision, life insurance coverage for full-time, eligible employees.
  • Flexible Spending Accounts: Flexible Spending Accounts for full-time, eligible employees.
  • 401k: 401k.
  • Vacation/Sick: Vacation/Sick for full-time and part-time employees.
  • Holiday: Holiday for full-time and part-time employees.
  • Discount Programs: Discount programs.