Senior Digital Product Manager

3 days ago

Charlotte, North Carolina, United States Wells Fargo Full time
About This Role

We are seeking a highly skilled Senior Digital Product Manager to join our team at Wells Fargo. As a key member of our organization, you will be responsible for leading the development and execution of complex digital business plans, programs, and initiatives enterprise-wide.

Key Responsibilities
  • Lead or participate in complex functions within the digital environment
  • Contribute to large-scale planning related to the execution of the digital strategy
  • Review and analyze complex content strategy/creation, customer experience, analytics/research or product management
  • Independently resolve complex issues
  • Lead team to meet project deliverables while leveraging solid understanding of digital initiatives, policies, procedures and/or compliance requirements
  • Collaborate and consult with peers, colleagues and mid-level managers to resolve issues and achieve goals
  • Act as an advisor to senior leadership to develop or influence digital products, initiatives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across a functional area within the Digital environment
  • Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise
  • Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
  • Coordinate highly complex activities and guidance to others
  • Consult with dependent product partners (including legal, risk, compliance, and control) on digital application capabilities required to meet business growth objectives
  • Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations
  • Work independently to make recommendations for support function by providing support and leadership
  • Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience
  • Collaborate and consult with team leaders in developing project plans, policies, and procedures
  • Experience with Agile Scrum methods and Confluence and JIRA tools suite
  • Demonstrate ongoing knowledge and experience of financial services and Banking industry including products, systems, processes, and data
  • Highly developed interpersonal and communication skills with proven ability to engage and influence senior technology and business leaders
  • Prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
Requirements
  • 4+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Experience with Financial Services or Fintech industry
  • 3+ year of Agile methodology experience
  • Strong analytical skills with high attention to detail and accuracy
  • 4 +years plus of advanced Microsoft office (Word, Excel, Outlook, and PowerPoint) skills, experienced with Jira and Data reporting tool such as Looker, Tableau, or Amplitude
  • Experience developing partnerships and collaborating with other business and functional areas
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
  • Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives
  • 3+ years of experience managing tradeoffs and executing day to day backlog prioritization and refinement; defining release plans aligned to the product strategy and roadmap
  • Experience transitioning teams to agile product and portfolio management
  • Previous experience with Financial Services or Fintech industry
  • 3+ years of experience with large scale, complex product portfolios with broad scope and impact across large organizations
  • 3+ years of experience working in an Agile environment, managing tradeoffs, and executing day to day backlog prioritization and refinement; defining release plans aligned to the product strategy and roadmap
  • 3+ years of experience leading the development and execution of complex digital business plans, programs, and initiatives enterprise-wide while managing risk and ensuring regulatory and policy compliance
  • Previous experience enabling new features for merchant experiences
  • Prior successful work leading scrum teams in a matrixed environment
  • Prior Experience as a Transformation leader driving change across an organization
  • Highly refined communicator, with experience presenting information in a manner that persuades, educates, and enhances understanding at all levels
  • Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives
  • Experience consulting, influencing, and partnering with a broad constituency of stakeholders
  • Ability to positively influence, motivate, and lead diverse teams in a shift based, decentralized, and geographically dispersed environment
  • Ability to translate and present complex technical data across technical and non-technical groups
  • Customer centricity mindset; focused on putting the customer first in product development
  • Proven ability to leverage various communication methods and styles across varying levels and sizes of audiences to convey the vision of a product and address critical decision points to sustain team, customer, and stakeholder excitement around the product
  • Strong understanding of constructing user stories with clear acceptance criteria
  • 4+ years of experience in with Jira and Confluence
Job Expectations
  • This position is not eligible for a visa sponsorship
  • Candidate must reside within a reasonable commute to a location listed in the posting
  • This position offers a hybrid work schedule
  • Relocation assistance is not available for this position

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