Telecommunications Process Analyst

6 days ago


Clarksville, Indiana, United States Mainstream Fiber Networks Full time
Job Summary

We are seeking an experienced Telecommunications Process Analyst to join our team at Mainstream Fiber Networks. As an Operations Analyst, you will play a critical role in analyzing operational processes, identifying areas for improvement, and supporting the implementation of process enhancement initiatives.

Responsibilities
  • Operational Analysis: Conduct thorough analysis of operational processes to identify inefficiencies and recommend solutions.
  • Reporting and Dashboard Development: Create regular and ad-hoc reports to support decision-making processes within the operations team and develop dashboards to monitor key performance indicators (KPIs).
  • Process Improvement Initiatives: Assist in the evaluation of current operational processes and workflows and implement process improvement projects.
  • Project Coordination: Coordinate with cross-functional teams to ensure project deliverables are met on time and within scope.
Requirements
  • Bachelor's degree in business administration, operations management, statistics, or a related field.
  • Minimum of 2-3 years of experience in operations analysis, business analysis, or a similar role.
  • Strong analytical skills with proficiency in data analysis and visualization tools (e.g., Excel, SQL, Tableau, Power BI).
  • Certification in Lean Six Sigma (Yellow Belt/Green Belt) or similar process improvement certifications.


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