Retail Experience Coordinator

19 hours ago


Marquand, Missouri, United States Legends Full time

Overview

At Legends, we are dedicated to delivering exceptional experiences in sports and entertainment. Our Global Merchandise division provides a fully customized, customer-centric shopping experience for fans worldwide.

We are seeking a highly motivated Retail Experience Coordinator to join our team at the NCAA Hall of Champions. As a key member of our retail team, you will be responsible for creating an unforgettable experience for our guests.

In this role, you will assist guests with their overall experience while maximizing sales within the retail kiosks. You will also answer guest questions regarding Hall of Champions equipment, complete quick and friendly retail transactions, and maintain general cleanliness of the Hall of Champions equipment and retail fixtures.

Key Responsibilities:

  • Assist guests with their overall experience while maximizing sales within the retail kiosks.
  • Answer guests' questions regarding Hall of Champions equipment.
  • Complete quick and friendly retail transactions with customers.
  • Maintain general cleanliness of the Hall of Champions equipment and retail fixtures.
  • Stock, organize, and sell merchandise in the retail kiosk and assist in executing all company visual merchandising directives.
  • Assist in daily inventory control, weekly cycle counts, and a twice-yearly physical inventory of the Hall of Champions merchandise.
  • Assist with overseeing the capture of all sales records (POS) on all admission tickets and merchandise sold out of the Hall of Champions.

Requirements

To perform this job successfully, you must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Retail experience is a plus but not mandatory.
  • You must be a team player.
  • You must be self-motivated to stay busy during slow periods.
  • You must have strong verbal communication skills.
  • You must have good interpersonal skills for interacting with customers, staff, and NCAA contacts.
  • You must have basic computer skills; Microsoft Office, Word, Excel, Outlook.
  • You must be able to understand and follow NCAA and Legends Global Merchandise policies, procedures, and work processes.
  • You must be able to manage multiple tasks and priorities and easily adapt to changing situations.

Compensation and Benefits

The estimated salary for this role is $14-$20 per hour, depending on experience. This position offers 2-4 days a week, 15-20 hours a week. The museum is open Tuesday-Saturday 10am-5pm, Sunday 12pm-5pm. This is a great opportunity for students at IU Indy and Purdue University Indianapolis.



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