Pharmacist - Customer Service Specialist
4 weeks ago
We are seeking a skilled Relief Pharmacist to join our team at KTA Super Stores. As a Relief Pharmacist, you will be responsible for ensuring customer satisfaction by safely and accurately delivering medications or medical devices to our customers at all store locations, while maintaining professional competency.
Key Responsibilities:
- Promptly greet, thank, and offer assistance to all customers.
- Receive prescriptions from customers and medical professionals.
- Type, bill, count, package, and check prescriptions.
- Check for appropriate dosage, drug interactions, and drug-disease interactions.
- Dispense proper prescription medicines or medical supplies accurately and efficiently.
- Counsel patients on proper use, storage, and side effects of medications.
- Answer incoming phone calls and pages over the PA system.
- Provide supervision to pharmacy staff.
- Oversee the ordering and safe/secure storage of medications.
- Check products for expired dates.
Requirements:
- Current and valid Hawaii Pharmacist License in good standing.
- Ability to use technology to carry out duties and functions.
- Knowledge of various health insurance plans.
- Good mathematical skills for computing, measuring, and billing purposes.
Working Conditions:
Continuously work indoors in a clean, air-conditioned environment. Seldom work in a store warehouse where it may be noisy and dusty.
Work Hours:
Generally be available for work 7 days a week and holidays, between 6:00 am and 8:00 pm.
Equipment Use:
Frequently use a telephone, pens, pencils, calculator, photo-copier, fax machine, scanner, and other office equipment to process customers' prescriptions and invoices. Occasionally use box cutters to open cases of merchandise and supplies.
Qualifications:
Must have a current and valid Hawaii Pharmacist License in good standing at all times during the course of employment. Must stay up-to-date with all legal and regulatory developments that affect pharmacy practice.
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