Customer Service Advisor

2 weeks ago


Jacksonville, Florida, United States Christopher Patrick - State Farm Agent Full time

We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. This position involves assisting clients with their insurance needs, answering inquiries, and supporting the agent in various administrative tasks.

Key Responsibilities:
  • Provide exceptional customer service to clients and prospects through phone, email, and in-person interactions.
  • Assist clients in understanding their insurance policies and coverage options.
  • Process policy changes, claims, and payments accurately and efficiently.
  • Respond to customer inquiries and resolve issues promptly.

The ideal candidate will be friendly, detail-oriented, and passionate about helping others. Strong communication and interpersonal skills are essential for success in this role.

Qualifications:
  • High school diploma or equivalent; associate or bachelor's degree preferred.
  • Previous experience in customer service, sales, or a related field is a plus.

With a competitive salary of $45,000, comprehensive training, and opportunities for professional development, we offer a dynamic work environment that fosters growth and success.



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