Hospitality Service Supervisor

4 days ago


El Paso, Texas, United States Palette Hotels Full time
Job Description: We are seeking a skilled Front of House Manager to lead our front-of-house team at one of our hotels in El Paso, TX. As a key member of our team, you will be responsible for overseeing the day-to-day operations of the restaurant, including scheduling, staff management, and customer service. You will also be responsible for developing and implementing strategies to improve customer satisfaction and loyalty.

About Us: At Palette Hotels, we strive to create a unique hospitality experience for our guests. Our team is committed to delivering exceptional service and ensuring that every guest feels welcome.

Key Responsibilities:
  • Supervise and coordinate the activities of front-of-house staff
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Maintain a positive and respectful work environment
  • Manage daily schedules, staffing levels, and labor costs

Requirements:
  • Minimum 6+ months of restaurant experience, including 6+ months of team leadership experience required
  • Excellent interpersonal, motivational, team building, and customer relationship skills
  • Ability to prioritize and perform multiple functions simultaneously in a high-pressure environment
  • Strong knowledge of regulatory and safety policies and procedures

Benefits: At Palette Hotels, we offer highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion opportunities within the organization, and a positive team-based culture where people make the difference.

Compensation: The estimated annual salary for this role is $55,000 - $65,000, depending on experience.

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