Stock Team Member

4 weeks ago


Fort Lauderdale, Florida, United States Michael's Inc Full time

Job Summary

We are seeking a Stock Team Member to join our Store Operations team. As a Stock Team Member, you will play a critical role in ensuring our stores are well-stocked and visually appealing.

Key Responsibilities

  • Deliver exceptional customer service by helping customers find products and providing solutions to their shopping needs.
  • Unload trucks, stock merchandise, and maintain store recovery standards to deliver our Brand Promises.
  • Engage customers on the benefits of our Rewards program and Private Label Credit Cards, and complete enrollments.
  • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
  • Participate in the truck unload, stocking, and planogram (POGs) processes.
  • Responsible for completing merchandise recovery and maintenance, including the merchandise return / go back process and general store recovery.
  • Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
  • Support shrink and safety programs.
  • Execute Company policies and standards.
  • Project a positive image and serve as a role model for other Team Members.

Requirements

  • Retail and/or customer service experience preferred.
  • Ability to lift heavy boxes and access high shelves by ladder or similar equipment.

What We Offer

At Michaels, we are committed to creating an inclusive environment for everyone to learn, shop, and create. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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