Staff UX Researcher

2 weeks ago


San Francisco, California, United States Patreon, Inc. Full time
About the Role

Patreon, Inc. is seeking a highly skilled UX Researcher to join our team and contribute to the development of our creator and member product teams. As a UX Researcher, you will be responsible for defining and executing on the research roadmap, designing and conducting research studies, and presenting findings to inform product direction.

Key Responsibilities
  • Develop and execute research plans to inform product development and improve user experience
  • Design and conduct research studies, including surveys, concept testing, usability testing, and in-depth interviews
  • Work with cross-functional teams to inform product direction and development
  • Present research findings and recommendations to stakeholders
  • Partner with data science to integrate qualitative and quantitative insights
Requirements
  • 5+ years of UX research experience, with a strong background in qualitative and quantitative methods
  • Excellent facilitation and communication skills
  • Experience with survey design and analysis
  • Ability to work independently and prioritize across multiple teams
What You Will Learn
  • How to build and grow a product in a rapidly scaling market
  • How to work with a cross-functional team to drive product development and innovation
About Patreon

Patreon is a platform that enables creators to build memberships and connect with their fans. We're passionate about making this mission and our core values come to life every day in our work. Through this work, our team:

  • Put Creators First
  • Build with Craft
  • Make it Happen
  • Win Together

Patreon is proud to be an equal opportunity employer and offers a competitive benefits package, including salary, equity plans, healthcare, unlimited paid time off, and more.


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