Senior Living Operations Director

3 weeks ago


Jacksonville, Florida, United States Brookdale Mandarin Full time
Job Overview

The Senior Living Operations Director will lead the day-to-day operations of a 149-unit Assisted Living community in Jacksonville, FL. This role is responsible for associate relations, resident engagement, financial performance, and regulatory compliance.

Key Responsibilities
  • Community Operations: Lead the team to deliver high-quality services, ensuring compliance with Company policies and applicable regulations.
  • Business Planning: Develop and execute annual operating and capital budgets, aiming to meet or exceed revenue and profitability goals.
  • Sales and Marketing: Collaborate with the community sales leader to drive sales results, develop new business, and build strategic relationships.
  • Team Management: Empower department leaders to supervise, direct, and motivate staff, ensuring they are appropriately trained and developed.
  • Resident Satisfaction: Build a high degree of resident satisfaction and retention, maintaining positive resident relations and being proactive in solving resident problems.
Requirements
  • Education and Experience: Bachelor's Degree required; minimum three years related operational leadership experience.
  • Certifications and Licenses: Valid administrator license in states where required; valid driver's license and access to a private vehicle for business use.
  • Skills: Strong analytic skills, leadership ability, excellent written and oral communication skills, and ability to prioritize and manage multiple tasks.
Compensation and Benefits

We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience, plus a comprehensive benefits package, including health insurance, life insurance, retirement plans, tuition reimbursement, pet insurance, adoption reimbursement benefits, and associate discounts.



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