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Retail Store Lead

2 months ago


Lewisville, Texas, United States Tailored Brands Inc Full time
About the Role

We are seeking a highly motivated and experienced Retail Store Lead to join our team at Tailored Brands Inc. As a key member of our store operations team, you will play a critical role in driving sales growth, improving customer satisfaction, and maintaining a high level of operational excellence.

Key Responsibilities
  • Leadership and Team Management: Partner with the Store Manager to lead a high-performing store team, providing coaching, guidance, and development opportunities to ensure team members achieve their best performance.
  • Business Growth and Development: Execute strategies to maximize sales growth, improve customer satisfaction, and increase operational efficiency.
  • Customer Experience: Collaborate with the management team to ensure a seamless customer experience, exceeding customer expectations, and achieving a high Net Promoter Score.
  • Operational Excellence: Assist in implementing store programs to increase efficiencies in sales, service, operations, and branding, ensuring a high level of operational excellence.
  • Recruitment and Training: Participate in recruiting store staff, embracing diversity, and contributing to an inclusive store environment.
Requirements
  • Experience: Minimum of 1 year of retail or sales experience.
  • Skills: Strong organizational and leadership skills, excellent written and verbal communication skills, active listening and problem-solving skills, and proven ability to train and develop high-performing store teams.
  • Education: High school diploma or equivalent required.
What We Offer
  • Competitive Compensation and Benefits: We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
  • Collaborative Work Environment: Join a dynamic and supportive team that values diversity, inclusion, and employee well-being.
  • Professional Development: Participate in ongoing training and development opportunities to enhance your skills and knowledge.