Travel Client Liaison

2 weeks ago


Aiea, Hawaii, United States V E Vacations 808 Full time
Job Brief: Client Service Representative

V E Vacations 808 is seeking a highly skilled Client Service Representative to join our team. As a key player in our organization, you will be responsible for delivering exceptional customer experiences from start to finish.

Responsibilities:
  • Respond to customer inquiries via phone, email, and chat
  • Assist customers with booking travel arrangements
  • Handle customer complaints and provide appropriate solutions
  • Process payments and refunds
  • Update customer records and information in the database
  • Collaborate with other departments to ensure customer satisfaction
Requirements:
  • Must be 18 years or older
  • Full training provided (no experience necessary)
  • Must have a smartphone or computer with reliable internet connection
  • Must enjoy helping people
  • Must be coachable and trainable
  • Positive attitude is an absolute must
  • Must reside in the following countries: USA, Antigua & Barbuda, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, Cayman Islands, Colombia, Dominican Republic, Ecuador, France, Germany, Grenada, Italy, Mexico, Netherlands, Panama, Saint Kitts & Nevis, Saint Lucia, Spain, Trinidad & Tobago, United Kingdom
Qualifications:
  • Previous experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Ability to work in a fast-paced environment
  • Proficiency in Microsoft Office and CRM software
  • Knowledge of the leisure travel and tourism industry is a plus

If you are a customer service rockstar with a passion for travel and tourism, we want to hear from you. Apply now to join the V E Vacations 808 team and help create unforgettable experiences for our customers.


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