Travel Client Liaison
2 weeks ago
V E Vacations 808 is seeking a highly skilled Client Service Representative to join our team. As a key player in our organization, you will be responsible for delivering exceptional customer experiences from start to finish.
Responsibilities:- Respond to customer inquiries via phone, email, and chat
- Assist customers with booking travel arrangements
- Handle customer complaints and provide appropriate solutions
- Process payments and refunds
- Update customer records and information in the database
- Collaborate with other departments to ensure customer satisfaction
- Must be 18 years or older
- Full training provided (no experience necessary)
- Must have a smartphone or computer with reliable internet connection
- Must enjoy helping people
- Must be coachable and trainable
- Positive attitude is an absolute must
- Must reside in the following countries: USA, Antigua & Barbuda, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, Cayman Islands, Colombia, Dominican Republic, Ecuador, France, Germany, Grenada, Italy, Mexico, Netherlands, Panama, Saint Kitts & Nevis, Saint Lucia, Spain, Trinidad & Tobago, United Kingdom
- Previous experience in customer service or a related field
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Proficiency in Microsoft Office and CRM software
- Knowledge of the leisure travel and tourism industry is a plus
If you are a customer service rockstar with a passion for travel and tourism, we want to hear from you. Apply now to join the V E Vacations 808 team and help create unforgettable experiences for our customers.
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