Current jobs related to Head Teller - Lake George, New York - Trustco Bank

We are seeking a highly skilled and customer-focused Head Teller to join our team at Trustco Bank. As a key member of our branch team, you will be responsible for providing exceptional customer service, accurately and efficiently completing customer transactions, and maintaining a secure and organized cash handling environment.

• Assist customers with all cash and non-cash related transactions and services, including check cashing, processing deposits, and answering account questions.
• Manage the cash vault and individual tills, ensuring accurate balances and maintaining records for audit purposes.
• Process the night drop and balance Automated Teller Machines on a daily basis.
• Conduct regular audits of the vault and tills, maintaining a record of each audit and reporting any exceptions to management.
• Cross-sell the Bank's products and services to promote branch growth and continue to build proficiency in banking principles and sales techniques.

• High School Diploma or equivalent education or experience.
• Customer service experience.
• Cash handling experience.
• Effective verbal communication skills.
• Well-organized with the ability to manage multiple tasks.

• Previous banking experience.

This is a full-time position with a regular schedule of Monday through Friday, 9:00am to 5:00pm, and Saturday, 9:00am to 12:00pm. Employees will be scheduled to arrive half an hour prior to the opening of the branch and work fifteen to thirty minutes following the closing of the branch.

Occasional travel may be required. The physical demands of this position include the ability to lift 10 to 20 pounds, stand for long periods of time, and use hands to operate office machines.

Trustco Bank is an equal opportunity/affirmative action employer and is committed to providing a work environment free from discrimination and harassment. We are an equal employment opportunity employer and welcome applications from diverse candidates.