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Fraud Prevention Specialist

2 months ago

Raleigh, North Carolina, United States Endeavor Full time

About the Role

This position will play a critical role in reviewing and evaluating transactions to identify fraudulent activity for Endeavor's partnership with the FIFA World Cup. You will work closely with internal partners and merchants to escalate and resolve issues and fraudulent activity. You will assess potential risk exposure and identify key risk factors.

Key Responsibilities

  • Review and evaluate transactions to identify fraudulent activity
  • Identify and assess key risk factors
  • Assess potential risk exposure
  • Evaluate and escalate fraud trends to internal partners and merchants
  • Document transactions to explain actions taken
  • Adhere to established Screening Management Guidelines and Expectations
  • Stay current on fraud trends, individual merchant expectations, service level agreements, and rules
  • Ability to maintain resiliency and handle ambiguity in a fast-paced, heavily customized environment with high-profile/strategic clients

Requirements

  • Minimum 2 years of experience in Fraud Prevention
  • Knowledge of and experience with online payment processors, billing service providers, and tools/platforms/resources used to combat online fraud
  • Utilize several computer programs and tools to assess risk of online transactions
  • Strong attention to detail with ability to handle and communicate in high-volume situations
  • Ability to meet deadlines and prioritize deliverables
  • Excellent organization, analytical and critical thinking skills

Preferred Qualifications

  • Chargeback's experience a plus
  • Experience analyzing large sets of data to identify patterns and trends
  • Experience of using complex data
  • Knowledge of and/or experience with Accertify, LexisNexis, Braintree, Adyen

About Endeavor

Endeavor is a global sports and entertainment company that specializes in talent representation, sports operations, event management, media production and distribution, and brand licensing. We are committed to excellence and strive to be the most innovative and passionate company in the world. We uphold the following values:

  • Exceed all service expectations with our customers, our partners, and each other.
  • Create value by enriching people's lives.
  • Do the right thing and bring others along with us — always.
  • Propel the power of diversity, in thought, team and experience.
  • Partner to generate win-win solutions.
  • Ignite and empower our team's entrepreneurial spirit.
  • Exude respect and gratitude — treat others as you would want to be treated.

Benefits

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life, and disability insurance, paid time off, and 401k plan.