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Assistant Community Manager
2 months ago
We are seeking a highly motivated and organized Assistant Community Manager to join our team at Atlantic Housing Foundation. The successful candidate will be responsible for providing exceptional customer service to our residents, managing community relations, and maintaining accurate records.
Key Responsibilities- Provide prompt and courteous service to residents, responding to their inquiries and concerns in a timely manner.
- Manage community relations, including greeting prospective clients, showcasing community amenities, and conducting outside marketing activities as needed.
- Conduct regular site visits to ensure the community is well-maintained and address any issues that may arise.
- Process lease paperwork, move-ins, and move-outs, ensuring accuracy and attention to detail.
- Update the on-site accounting system with property activity, including leases, notices, traffic, and demographics.
- Process security deposit move-out reports and maintain accurate records.
- Accept and route service requests from residents to maintenance for prompt processing, conducting follow-up with residents when work is completed.
- 2 years of experience in LIHTC, HUD, and Section 8 property management.
- 1 year of experience in property management.
- 1 year of experience with Yardi or Yardi Voyager (preferred).
- High School diploma or equivalent (preferred).
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and email (Gmail).
- Ability to work in a fast-paced, customer service-oriented environment.
- Strong problem-solving skills and ability to meet deadlines.
- Excellent communication and interpersonal skills.
Atlantic Housing Foundation offers a competitive salary and benefits package, as well as opportunities for professional growth and development.