Maintenance Porter

5 days ago

Chicago, Illinois, United States SP Plus Corporation Full time
Job Title: Maintenance Porter

Overview:

At SP+ Corporation, we are driven by our commitment to making every moment matter for a world on the go. Our team is dedicated to putting ourselves in the shoes of those we serve, resulting in a unique combination of talented people and industry-leading technology that enables us to prioritize each and every moment. We recognize that the time our colleagues, clients, and customers invest in us must always matter.

Responsibilities:

  • Perform all maintenance and cleaning tasks as directed by the facility manager/supervisor to ensure a clean and safe environment.
  • Walk the garage daily to identify and correct any maintenance problems.
  • Sweep and pick up around entrances and exits, as well as clean surface area rails and other areas.
  • Empty trashcans in the garage, booth, and office.
  • Paint areas of the facility as directed by the facility manager/supervisor to maintain a neat and clean appearance.
  • Replace burned-out bulbs and apply oil absorbent to oil spills.
  • Submit requests for repairs or maintenance.
  • Check safety items, such as gate arms, to ensure clearance bars are secure.
  • Check ticket spitters and gates daily for proper operations and accuracy.
  • Provide ticket and record gate counters to the manager.
  • Keep an inventory of janitorial supplies.
  • Maintain a garage/lot sweep sheet.
  • Operate automatic sweepers, scrubbers, and other equipment as needed.
  • Shovel, plow, or blow snow from entrance and exit ramps and designated areas.
  • Report any unknown, observed, or suspected violations of company policy, safety hazards, or unusual occurrences to the facility manager in a timely manner.
  • Practice the Three Keys to Customer Satisfaction and Five Customer Service Behaviors to ensure successful customer interactions.
  • Assist customers within the facility or as directed by the facility manager/supervisor.
  • Resolve customer complaints independently or with the aid of a supervisor.
  • Be familiar with all aspects of the operation and cover other duties as needed.
  • Maintain a neat and clean appearance and arrive complete uniform before and during scheduled shifts.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education/Experience:

A high school diploma or a combination of experience and education is required. May require facility maintenance, electrical, and/or painting experience and/or skills training depending on the job assignment and facility.

License Requirement:

A valid state-issued driver's license with a current address and acceptable driving record is required if the individual is expected to drive a company vehicle or drive on company business.

Availability to Work:

Special shift requirements will vary depending on the location's hiring needs. Availability to work 3rd shift and/or weekends may be a requirement.

Oral and Written Communication:

Speaks clearly, listens, and responds well to questions. Writes clearly and informatively and is able to read and interpret written information.

Customer Service:

Maintains a positive attitude, responds to requests for service and assistance, and provides excellent customer service.

Adaptability:

Adapts to changes in the work environment and is able to deal with change, delays, or unexpected events.

Judgment:

Exhibits sound and accurate judgment.

Professionalism:

Reacts well under pressure.

Language Ability:

Ability to read, write, and interpret the English language and respond to common inquiries or complaints from customers.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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