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Sales Team Member

2 months ago

Lacey, Washington, United States Michaels Stores Full time

About the Role:

We are seeking a highly motivated and customer-focused Sales Team Member to join our team at Michaels Stores. As a Sales Team Member, you will play a key role in delivering an exceptional shopping experience for our customers, ensuring they find what they need and leave our store satisfied.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers in finding products, answering questions, and making recommendations to drive sales and customer satisfaction.
  • Maintain a high level of product knowledge, staying up-to-date on new products, promotions, and sales.
  • Process transactions accurately and efficiently, handling cash, credit card transactions, and returns.
  • Participate in visual merchandising and store recovery efforts to maintain a visually appealing store environment.
  • Collaborate with colleagues to achieve sales goals, support store events, and maintain a positive and inclusive store culture.

Requirements:

  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods.

What We Offer:

  • A competitive hourly rate and opportunities for advancement.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Employee discounts on products and services.
  • A fun and dynamic work environment with opportunities for professional growth and development.