Product Manager

5 days ago

San Francisco, California, United States Pro-Techt LLC Full time
Product Manager - eCommerce and SaaS Expert

Protecht LLC is revolutionizing refunds, striving to make every experience refundable. Our strength lies in our proprietary Software-as-a-Service (SaaS) embedded refund protection platform, allowing us to aggregate significant distribution while providing a top-tier digital purchasing experience for event organizers, booking platforms, ticketing systems, and end consumers. Our e-commerce solution is embedded in millions of carts monthly and backed by AM-best-rated insurers.

Role Overview:

We seek an experienced Product Manager with a strong background in eCommerce, SaaS platforms, payment solutions, and highly regulated environments. The ideal candidate will possess robust quantitative skills and the ability to manage the entire product lifecycle for complex financial products delivered on the best SaaS platform in the industry. You will work closely with engineering, design, sales, and customer experience teams to analyze feature requests, address bug fixes, and drive new programs. This role involves translating these needs into precise, actionable product specifications that enhance client and consumer satisfaction and business outcomes.

Key Responsibilities:
  • Lead the end-to-end product lifecycle, from ideation through development, launch, and post-launch optimizations.
  • Collaborate closely with cross-functional teams, including engineering, sales, marketing, and customer success, to ensure product alignment with business objectives.
  • Define and prioritize features based on customer value, business objectives, and ensure regulatory compliance.
  • Write clear and detailed product requirements documents (PRDs), user stories, and acceptance criteria for complex financial products.
  • Work closely with development teams using Agile methodologies, leading sprints, managing backlogs, and facilitating continuous improvement.
  • Gather and analyze market data, customer insights, and key performance indicators (KPIs) to drive data-informed decisions.
  • Ensure the seamless integration of eCommerce and payment solutions within our product offerings.
  • Translate requests into detailed product specifications, user stories, and acceptance criteria for the development team.
  • Work closely with the QA team to develop comprehensive test plans and ensure rigorous testing of all features before release.
  • Participate in user acceptance testing (UAT) to validate that features meet business and user requirements.
Qualifications:
  • 4-6 years of product management experience, ideally in SaaS, eCommerce, insurtech, or financial services.
  • Bachelor's Degree in Computer Science, Engineering, related field, or equivalent work experience.
  • Experience working with APIs, embedded commerce solutions, or B2B2C models.
  • Strong experience working with eCommerce platforms, payment solutions, and highly regulated industries.
  • Proven ability to manage complex financial products with a deep understanding of compliance and regulatory considerations.
  • Excellent quantitative, problem-solving, and critical-thinking skills, with the ability to analyze data, understand financial metrics, and make data-driven decisions.
  • Proficient in Agile methodologies (Scrum, Kanban), with hands-on experience managing sprints, backlogs, and product roadmaps.
  • Proficiency with Jira, Confluence, and other project management tools.
  • Excellent communication and documentation skills, with experience drafting PRDs, user stories, and product presentations.
  • Experience collaborating with cross-functional teams, including engineering, legal, compliance, and sales.
  • Strong attention to detail with the ability to manage multiple projects simultaneously.
  • This is a remote position. Travel to Protecht Hubs in Phoenix, San Francisco, Denver, Los Angeles, Austin, or Chicago may be required as necessary.
Bonus Qualifications:
  • Familiarity with payment gateways, fraud prevention, and other fintech tools.
  • Knowledge of the insurance or insurtech industry.
What We Offer:
  • Fully remote working environment
  • Competitive salary and equity opportunities
  • Unlimited paid time off
  • Generous medical, dental, and vision benefits
  • Reliable annual bonus program
  • Exceptional 401-k Match
  • $100/month for Event Ticket Purchase

  • Product Manager

    3 weeks ago

    San Francisco, California, United States Simera Full time

    Product ManagerSimera is seeking a skilled Product Manager to lead the development and lifecycle of our products. As a key member of our team, you will craft innovative product strategies, collaborate with cross-functional teams, and ensure our products meet market demands and business goals.Key Responsibilities:Define Product Vision: Develop and communicate...

  • Product Manager

    5 days ago

    San Francisco, California, United States The Goodyear Tire & Rubber Company Full time

    About the PositionWe are seeking a highly skilled Product Manager to join our team at The Goodyear Tire & Rubber Company. As a Product Manager, you will be responsible for defining and delivering a product roadmap that meets the needs of our customers and drives business growth.Key ResponsibilitiesDevelop and execute a product strategy that aligns with the...

  • Product Manager

    5 days ago

    San Francisco, California, United States Ebates Full time

    Product Manager at EbatesEbates is the pioneer and leader of online Cash Back Shopping. We're seeking a highly technical Product Manager to help us identify the next big thing in the loyalty shopping, deals, and coupons arenas.Key Responsibilities:Develop and execute a product strategy that drives business growth and profitabilityCollaborate with...

  • Product Manager

    2 days ago

    San Francisco, California, United States AirGarage Full time

    About the RoleAs a Product Manager at AirGarage, you will play a critical role in shaping the future of our company. You will be responsible for defining and delivering product requirements, working closely with our design, operations, and engineering teams to ensure the success of our product.This is a unique opportunity to join a rapidly growing startup...

  • Product Manager

    5 days ago

    San Francisco, California, United States Ebates Full time

    Product Manager at EbatesEbates is the pioneer and leader of online Cash Back Shopping. We're seeking a highly technical Product Manager to help us identify the next big thing in the loyalty shopping, deals, and coupons arenas.Key Responsibilities:Develop and execute a product strategy that drives business growth and profitabilityCollaborate with...

  • Product Manager

    5 days ago

    San Francisco, California, United States DCM INFOTECH LIMITED Full time

    Job Title: Product Manager Job Summary: We are seeking a skilled Product Manager to join our team at DCM INFOTECH LIMITED. The successful candidate will be responsible for developing and executing data strategies that drive business growth. Key Responsibilities: * Develop and implement data strategies that align with business objectives * Collaborate...

  • Product Manager

    3 weeks ago

    San Francisco, California, United States Famwork Full time

    Job Role:We are seeking a talented Product Manager to join our team at Famwork. As a Product Manager, you will be responsible for developing and implementing product vision and strategy, working closely with key customer-facing teams to collect and analyze user feedback, and collaborating with marketing, sales, and support to ensure that our product meets...

  • Mechanical Design Engineer

    1 day ago

    San Diego, California, United States Simplexity Product Development Full time

    About the RoleSimplifying the Complex. Simplexity Product Development is a product development engineering firm that designs next-generation products for leading technology companies. We strive for simplicity, reducing product cost and improving reliability through our Product Development Process.We promote an inclusive work environment with equitable...

  • Production Manager

    1 day ago

    San Francisco, California, United States Crystal Equation Full time

    Production Coordinator RoleWe are seeking a highly organized and detail-oriented Production Coordinator to join our Product Social Team in the Content Studio. The ideal candidate will have a strong understanding of social media platforms and experience working with creative teams to produce high-quality content.Key Responsibilities:Support all production...

  • Product Manager

    4 weeks ago

    San Francisco, California, United States Discover Financial Services Full time

    Product ProfessionalDiscover Financial Services is seeking a highly skilled Product Professional to join our team. As a Product Professional, you will be responsible for maximizing the value of our products and driving innovation on platforms that improve customer experience, meet customer needs, and create business value.Key Responsibilities:Build and...

  • Product Manager, Benefits Products

    5 days ago

    San Francisco, California, United States Rippling Full time

    About RipplingRippling is a leading provider of HR, IT, and Finance solutions for businesses. Our platform brings together all workforce systems, including payroll, expenses, benefits, and computers, to manage and automate every part of the employee lifecycle in a single system.Job SummaryWe are seeking a highly skilled Product Manager to join our Native...

  • Product Manager

    5 days ago

    San Francisco, California, United States Pallet Service Corporation Full time

    About PalletPallet is a company dedicated to disrupting the logistics industry. With a strong presence in San Francisco, CA, we've secured significant funding from top investors, including Bain Capital Ventures and Bessemer. Our flagship product is a Transportation Management System (TMS) and Warehouse Management System (WMS) designed to streamline business...

  • Product Manager

    3 weeks ago

    San Francisco, California, United States Rippling Full time

    About RipplingRippling is a leading provider of HR, IT, and Finance solutions for businesses. Our platform brings together all workforce systems, enabling companies to manage and automate every part of the employee lifecycle in a single system.The RoleWe are seeking a Product Manager to join our Native Benefits Products team. This team owns a range of...

  • Product Manager

    3 weeks ago

    San Francisco, California, United States Discover Financial Services Full time

    Product ProfessionalDiscover Financial Services is seeking a highly skilled Product Professional to join our team. As a Product Professional, you will be responsible for maximizing the value of our products and driving innovation on platforms that improve customer experience, meet customer needs, and create business value.Key Responsibilities:Build and...

  • Product Manager

    5 days ago

    San Francisco, California, United States Pallet Service Corporation Full time

    About PalletPallet is a company dedicated to disrupting the logistics industry. With a strong presence in San Francisco, CA, we've secured significant funding from top investors, including Bain Capital Ventures and Bessemer. Our flagship product is a Transportation Management System (TMS) and Warehouse Management System (WMS) designed to streamline business...

  • Production Manager

    2 weeks ago

    San Francisco, California, United States Live Nation Entertainment Full time

    Job SummaryLive Nation Entertainment is a global leader in live entertainment, and we're seeking a highly skilled Production Manager to join our team. As a key member of our production team, you will be responsible for ensuring the smooth execution of concerts and events at our venues and third-party locations.Key ResponsibilitiesCoordinate with tour and...

  • Product Manager

    2 weeks ago

    San Francisco, California, United States Orb Full time

    About OrbOrb is a cutting-edge billing infrastructure company that empowers businesses to unlock their revenue potential. Our mission is to provide a seamless and efficient billing experience for software companies, enabling them to focus on innovation and growth.Role & ImpactWe're seeking a Product Manager to join our team and drive the development of our...

  • Product Manager

    4 weeks ago

    San Francisco, California, United States TherapyNotes Full time

    About UsTherapyNotes is a leading provider of behavioral health practice management and EHR software. Our innovative solution streamlines scheduling, billing, documentation, telehealth, and more, enabling clinicians to focus on delivering exceptional patient care.We're a dynamic team of professionals who thrive on innovation and collaboration. Our software...

  • Product Manager

    2 weeks ago

    San Francisco, California, United States Parafin Full time

    About ParafinParafin is a technology company that empowers small businesses by providing them with easy access to financial services. Our mission is to grow small businesses by building infrastructure that enables them to access capital-as-a-service through platforms they sell on.Job DescriptionWe are seeking a Product Manager to partner with Data Science...

  • Product Manager, Benefits Products

    1 day ago

    San Francisco, California, United States Rippling Full time

    About RipplingRippling is a cloud-based platform that streamlines HR, IT, and Finance processes for businesses. Our platform brings together all workforce systems, including payroll, expenses, benefits, and computers, into a single system.Job DescriptionWe are seeking a Product Manager to join our Native Benefits Products team. This team owns a range of...