Customer Service Representative

7 days ago


Havre, Montana, United States Amtrak Full time

Amtrak is seeking a highly motivated and customer-focused Retail Associate to provide exceptional service to passengers.

About the Role

This full-time position offers a competitive salary of $52,500 per year, based on experience. Benefits include a comprehensive benefits package and discounted travel opportunities.

Key Responsibilities

The successful candidate will:

  • Greet and assist passengers upon arrival
  • Handle checked baggage, packages, and company materials
  • Maintain the general comfort and cleanliness of stations and trains

To excel in this role, applicants must have:

  • A high school diploma or equivalent; associate's or bachelor's degree preferred
  • 1-2 years of customer-facing experience in retail or hospitality
  • Excellent communication and interpersonal skills
Salary and Benefits

The estimated annual salary for this position is $52,500, with a comprehensive benefits package and perks including discounted travel opportunities and professional development programs.



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