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Hotel Maintenance Technician

2 months ago

Jacksonville, Florida, United States MCR Hotels Full time
Job Summary

The Hotel Maintenance Technician is a vital member of our housekeeping team, responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas. This role requires a strong attention to detail, excellent communication skills, and the ability to work well in a fast-paced environment.

Key Responsibilities
  1. Guest Room Preparation: Clean and prepare guest rooms to the highest standards, including making beds, replenishing linens, and restocking supplies.
  2. Public Area Maintenance: Maintain the cleanliness and organization of public areas, including hallways, lobbies, and common spaces.
  3. Deep Cleaning: Conduct deep cleaning activities in guest rooms, including dusting, vacuuming, and sanitizing surfaces.
  4. Guest Interaction: Provide excellent customer service to guests, responding to their needs and concerns in a friendly and professional manner.
  5. Team Collaboration: Work closely with other housekeeping staff to ensure seamless service delivery and maintain a clean and organized work environment.
  6. Maintenance Support: Assist the maintenance team with tasks such as replacing light bulbs, unclogging drains, and performing minor repairs.
  7. Adherence to Standards: Maintain company and brand standards of cleanliness, quality, and service excellence.
Requirements
  1. Positive Attitude: Demonstrate a positive and proactive attitude, with a willingness to learn and adapt to changing situations.
  2. Effective Communication: Possess excellent communication skills, with the ability to clearly and concisely convey information to guests and colleagues.
  3. Attention to Detail: Maintain a high level of attention to detail, ensuring that all tasks are completed to a high standard.
  4. Physical Ability: Possess the physical ability to stand, walk, and perform repetitive tasks for extended periods.
  5. Flexibility: Demonstrate flexibility and adaptability, with the ability to work a variety of shifts, including days, nights, weekends, and holidays.