Dispensary Operations Manager

4 weeks ago


Bloomington MN USA, United States Vireo Health LLC Full time
Job Title: Dispensary Operations Manager

Vireo Health LLC is seeking a highly motivated and experienced Dispensary Operations Manager to join our team. As a key member of our dispensary management team, you will be responsible for overseeing the day-to-day operations of our dispensary, ensuring a seamless customer experience, and maintaining a high level of product knowledge.

Key Responsibilities:
  • Leadership and Team Management: Supervise and motivate dispensary employees to achieve sales goals and provide exceptional customer service.
  • Inventory Management: Monitor and maintain inventory levels, ensuring an assortment of products and communicating inventory action items with management.
  • Customer Service: Ensure employees provide outstanding customer service, including greeting and acknowledging every customer, maintaining proficient cannabis knowledge, and resolving customer questions and concerns.
  • Store Operations: Oversee all store operations, including cash handling, inventory management, and maintaining a clean and organized store environment.
  • Regulatory Compliance: Ensure compliance with all relevant laws and regulations, including Minnesota state regulations.
  • Training and Development: Provide coaching and training to employees on product knowledge, customer service, and sales techniques.
Requirements:
  • 21 years of age or older.
  • Minimum 1-3 years of retail leadership or management experience.
  • Proactive, with a strong work ethic, attention to detail, strong communication, customer service, and leadership skills.
  • Ability to work in a fast-paced environment and effectively manage multiple tasks and priorities.
  • Ability to stand for extended periods, climb a ladder, and move and handle boxes of products/merchandise (weighing up to 50 pounds).


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