EDI Coordinator

Job Title: EDI Coordinator

Job Summary:

We are seeking an experienced EDI Coordinator to join our team at Western Express. The primary responsibility of this role is to manage Electronic Data Interchange (EDI) data with external customers.

Key Responsibilities:

• Edit and manage customer EDI profiles
• Manage operations, billing, and brokerage on EDI related issues
• Prepare inbound and outbound EDI data to prevent errors
• Resend transaction types (e.g., 204's, 990's, 210's, 997's) when necessary for customers
• Analyze daily EDI error reports and perform necessary reparations
• Analyze new EDI requests for design changes
• Collaborate with external vendors such as TMW and Intelek to address EDI software issues and setups
• Work with in-house development to execute modifications for repairing inbound and outbound EDI data
• Manage and maintain visibility of loads with internal Western Express CSR department
• Analyze and address internal missing miles reports
• Set up internal city codes for TMW/ICC database

Requirements:

• High School diploma or equivalent required
• Bachelor's Degree preferred
• Minimum two years of experience in information technology or technical support
• Detailed familiarity with EDI, transaction types, workflow, and resolutions
• Working knowledge of TMW/ICC system and support
• Ability to work with internal and external personnel in a calm, professional manner

Benefits:

We offer a competitive compensation package based on experience and full benefits including medical, dental, vision, life insurance, disability, paid time off, and paid holidays.

Due to the collaborative nature of the work environment, the spontaneous need for idea generation and execution, and the potential for expedited remediations, responses, or information gathering, in-person, in-office attendance is an essential function of this position.

Western Express is an equal opportunity employer committed to diversity and inclusion in the workplace.