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Guest Services Supervisor

2 weeks ago

Dublin, Ohio, United States Aimbridge Hospitality Full time

**Job Overview**: The Front Desk Supervisor is responsible for delivering exceptional guest experiences, driving revenue growth, and maintaining high operational standards. This dynamic individual will work closely with the Front Desk Manager and General Manager to achieve these objectives.

**Responsibilities:**

  1. Ensure the front desk operates efficiently, providing prompt and accurate check-in and check-out services.
  2. Maintain effective communication with colleagues, managers, and guests to resolve issues promptly.
  3. Monitor and maximize room revenue through Rooms Merchandising strategies.
  4. Conduct regular audits to ensure compliance with Aimbridge Hospitality's standards and regulations.

**Qualifications:**

  • Minimum 2 years of experience in a hotel front desk or related role.
  • Excellent communication, problem-solving, and leadership skills.
  • Able to work effectively in a fast-paced environment.

**What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A collaborative and dynamic work environment.