Customer Service Representative

3 weeks ago


Huntington WV, United States Firehouse Subs Full time

**Job Summary:**

We are seeking a motivated and customer-focused individual to join our team as a Team Member. As a Team Member at Firehouse Subs, you will play a vital role in delivering exceptional service to our guests while maintaining a clean and safe working environment.

**Company Overview:**

Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service, and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, we are a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and our commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation.

**Compensation & Benefits:**

The estimated annual salary for this position is $25,000 based on an hourly wage of $12.00 per hour. We offer competitive benefits, including opportunities for professional growth and development.

**Key Responsibilities:**

As a Team Member, your key responsibilities will include:

  • Providing exceptional customer service to ensure guest satisfaction
  • Maintaining a clean and safe working environment
  • Preparing and serving food and beverages
  • Working collaboratively as part of a team to achieve common goals
  • Participating in all Firehouse Subs Public Safety Foundation fundraising initiatives

**Requirements:**

To be successful in this role, you will need:

  • Able to work during a busy lunch or dinner rush
  • No fryer, grill, or grease experience necessary
  • Ability to maintain an organized, stocked, and sanitary work space
  • Flexibility to work varying shifts, including evenings and weekends

**Why Join Our Team?**

At Firehouse Subs, we are passionate about serving our guests and giving back to our communities. We believe in treating our employees with respect and providing opportunities for professional growth and development. If you are a motivated and customer-focused individual who shares our values, we encourage you to apply for this exciting opportunity.



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