Credit Union Representative

3 weeks ago

Bear, Delaware, United States Del-One Federal Credit Union Full time
About the Role

The Member Service Representative maintains a commitment to cross-selling Del One products and services, providing quality service by adhering to the service standard expectations, promotes advocacy and continually focuses on improvement with member perception of service delivery. Consistently follows operational processes and procedures when handling member transactions.

Responsibilities:
  • Represents the credit union to members in a courteous and professional manner and provides prompt, efficient, and accurate service in the processing of transactions.
  • Maintains knowledge of all Del One deposit products, services, procedures and compliance regulations while staying informed of all policy and procedural changes.
  • Presents and explains credit union services and products to members and assists in meeting their financial needs.

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