Front Desk Representative
3 weeks ago
- You possess a high school diploma or equivalent and have previous experience working in the hotel industry or related field
- You have excellent communication and problem-solving skills, with the ability to multitask and prioritize tasks effectively
- You are knowledgeable about Microsoft Office and reservation management systems, with a strong work ethic and commitment to guest satisfaction
As a valued member of our team, you will have the opportunity to develop your skills and grow professionally in a dynamic environment.
Responsibilities:
- Manage room bookings in-person, online, or through incoming calls, and respond to inquiries about guests' needs
- Collaborate with the housekeeping department to ensure guest accommodations are prepared
- Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
- Address customer complaints when necessary
- Maintain accurate and up-to-date guest account information
The estimated salary for this position is $15 per hour.
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