Financial Operations Specialist

4 weeks ago


Greensboro, United States Cone Health Full time
Financial Navigator Role

The Financial Navigator plays a crucial role in ensuring seamless patient financial experiences at Cone Health. Key responsibilities include collecting and verifying patient insurance information, providing pre-service estimates of liability, and collecting patient liabilities. Effective communication with patients and their families is vital in establishing payment plans and addressing billing inquiries.

Key Responsibilities:
  • Collect and validate patient insurance information
  • Provide pre-service estimates of liability
  • Collect patient liabilities (pre-service and prior debt)
  • Respond to patient billing inquiries
  • Establish payment plans
Requirements:
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Attention to detail and organizational skills


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