Tour Guide Consultant

1 week ago


Honolulu, Hawaii, United States DORIS DUKE MANAGEMENT FOUNDATION Full time
Job Title: Tour Guide Consultant

Join the Doris Duke Management Foundation team as a Tour Guide Consultant and contribute to the success of our mission-driven organization.

About the Role

We are seeking a highly skilled and knowledgeable individual to provide expert guidance and support to our public engagement initiatives at Shangri La. As a Tour Guide Consultant, you will be responsible for enhancing the visitor experience, providing accurate information, and promoting cultural awareness and respect.

Key Responsibilities
  • Provide expert guidance and support to visitors, including self-guided tours and guided tours for small groups.
  • Develop and maintain a broad and accurate knowledge of Islamic art, design, and culture, as well as a general understanding of how the collection, museum, and programs relate to the living cultures and communities represented throughout the center.
  • Welcome, direct, and assist visitors in a cheerful, helpful, and professional manner.
  • Provide recommendations, support materials, and accurate information to visitors regarding the collection, exhibitions, property, public programs, and mission of the Doris Duke Foundation.
  • Maintain organization and cleanliness of public areas.
  • Collaborate with Shangri La's staff to ensure safe experiences for visitors.
  • Emphasize cultural awareness, humility, and respect for diversity in all interactions, acknowledging the wide range of visitors' cultures, backgrounds, generations, and points of view.
Requirements
  • Education programming, teaching, and/or customer service experience.
  • Keen passion for making art, culture, and design more accessible to the public through innovative programming and interactive education.
  • Knowledge of Islamic art, cultures, and design and/or Hawaiian culture a plus.
  • Excellent people skills, diplomacy, and public speaking skills in an informal environment.
  • Ability to comprehend college-level lectures and reading assignments and to synthesize and present this material for a general audience.
  • Ability to move across uneven terrain, navigate stairs, escort visitors through non-climate-controlled areas, speak clearly and audibly, and hear questions/comments from individuals in a group of people.
What We Offer

We offer a competitive hourly rate of $21-$25, depending on experience and language fluency. This role is not eligible for benefits.

Our Values

The Doris Duke Foundation is committed to inclusive hiring and equal employment opportunity. We strongly encourage candidates of all identities, experiences, orientations, and communities to apply. Our recruiting and employment practices adhere to all applicable federal, state, and local laws, including the Americans with Disabilities Act. We provide reasonable accommodations for persons with disabilities. If a reasonable accommodation in the job application process is needed, please contact us here.



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