Customer Service Representative

3 days ago


Durham, North Carolina, United States Chick-fil-A Full time
About the Role

We're seeking a highly motivated and enthusiastic individual to join our Front of House Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and maintaining a clean and welcoming environment.

Key Responsibilities
  • Welcome and greet guests, taking orders and preparing customer requests in a timely and efficient manner.
  • Maintain a clean and organized workspace, adhering to health and sanitation guidelines.
  • Work collaboratively with the team to ensure seamless service delivery.
  • Provide exceptional customer service, responding to guest inquiries and resolving any issues in a professional and courteous manner.
What We Offer

As a Customer Service Representative at Chick-fil-A, you will have the opportunity to gain valuable experience in a fast-paced and dynamic environment. You will be part of a team that is dedicated to providing exceptional customer service and ensuring a positive experience for our guests. We offer a competitive salary, flexible scheduling, and opportunities for professional growth and development.

Requirements
  • Must be at least 16 years of age upon hire date.
  • Must be eligible to work in the United States.
  • Must have a source of reliable transportation.
  • Ability to handle all equipment, pans, pots, navigating shelving both high and low.
  • Reading, writing, and basic math and verbal communication skills required.
  • Works in hot, noisy and fast-paced environment.
  • Mobility required during shifts.
  • Must work well under pressure.
  • Must be able to respond to changes or edits to orders quickly and efficiently.


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