Mortgage Client Care Specialist

3 days ago


St Louis, Missouri, United States Insight Global Full time
About the Position

We are seeking a highly motivated and organized individual to fill the role of Mortgage Client Care Specialist in St. Louis, MO. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and want to start their career in the mortgage industry.

The successful candidate will possess excellent communication and interpersonal skills, with a strong ability to build rapport with customers and resolve their concerns in a timely and effective manner.

Key Responsibilities:

  • Handle customer inquiries via phone and email
  • Respond to customer concerns and resolve issues in a timely manner
  • Collaborate with internal teams to ensure seamless customer experience

Requirements:

  • Recent college graduate (associates or bachelors) in any field
  • Bilingual proficiency in Spanish
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced call center environment

What We Offer:

  • A competitive salary range: $45,000 - $60,000 per year
  • Ongoing training and professional development opportunities
  • A dynamic and supportive work environment


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