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Billing Operations Lead

2 months ago

Miami, Florida, United States Creative Financial Staffing Full time

Billing Operations Manager

Why consider a role as a Billing Operations Manager with Creative Financial Staffing?

  • Innovative leader in the financial services sector
  • Culture that emphasizes internal advancement
  • This organization operates in over 25 nations across diverse sectors

Key Responsibilities of the Billing Operations Manager:

  • Oversee and direct a billing operations team, offering mentorship, guidance, and opportunities for professional growth to foster a high-performing and engaged workforce.
  • Co-manage daily billing operations, ensuring prompt and precise responses to customer inquiries regarding all administrative matters.
  • Formulate and implement strategies to streamline billing procedures and improve operational efficiency.
  • Work collaboratively with senior leaders in Collections, Sales Operations, Finance, Accounting, and IT to align operational activities with organizational objectives and resolve complex billing challenges.
  • Create regular and on-demand reports and dashboards to track key performance indicators (KPIs), billing precision, and operational productivity.
  • Perform data analysis to uncover trends, patterns, and insights that inform strategic business decisions.

Qualifications for the Billing Operations Manager:

  • Bachelor's degree in accounting, finance, or business administration
  • 3-5 years of experience in quote to cash operations
  • Familiarity with Netsuite and Salesforce platforms
  • Proficient in advanced Excel functions (pivot tables, vlookups, conditionals)
  • Strategic mindset with the capability to develop and implement long-term strategies while managing daily operations.