Customer Experience Specialist

2 months ago


Jackson, Tennessee, United States Peachtree Hospitality Management Full time

Job Summary:

Peachtree Hospitality Management is seeking a skilled Breakfast Server to join our team. As a Breakfast Server, you will be the face of our restaurant to our customers, providing exceptional service and ensuring a memorable dining experience.

Key Responsibilities:

  • Take customers' food and drink orders: Our customers rely on you to take their orders accurately and efficiently, ensuring that their needs are met and exceeded.
  • Ensure that all orders are accurate and brought to each table in a timely manner: Your attention to detail and organizational skills will ensure that orders are delivered promptly and correctly.
  • Work closely with restaurant management to immediately address all customer concerns and create a pleasant dining experience: You will be the point of contact for customers, resolving any issues that may arise and ensuring that their experience is positive.
  • Confirm orders with the chefs and bartenders whenever a clarification is requested: Your communication skills will be essential in confirming orders with our kitchen and bar staff, ensuring that all orders are accurate and complete.
  • Assist with setting tables and rearranging tables to accommodate larger parties: Your flexibility and willingness to adapt will be essential in ensuring that our restaurant is prepared to accommodate all types of customers.

Requirements:

  • Excellent communication and interpersonal skills: You will be working with customers, management, and staff, so strong communication and interpersonal skills are essential.
  • Ability to work in a fast-paced environment: Our restaurant is a busy and dynamic environment, so you must be able to work well under pressure and maintain a positive attitude.
  • Attention to detail and organizational skills: You will be responsible for taking orders, delivering food, and ensuring that all orders are accurate and complete.
  • Ability to work as part of a team: You will be working closely with our kitchen and bar staff, so you must be able to work collaboratively and effectively as part of a team.


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