Assistant Store Manager

1 day ago

Baton Rouge, Louisiana, United States Tuesday Morning Full time
Job Title: Assistant Store Manager

Join Tuesday Morning as an Assistant Store Manager and take on a challenging role that requires strong leadership and operational skills. As a key member of our store team, you will be responsible for driving sales, improving customer satisfaction, and maintaining a positive work environment.

Key Responsibilities:
  • Maximize sales results by creating a sales-generating environment and implementing corporate sales directives.
  • Assist with expense control, including comp sales, gross profit, markdowns, shrink, damages, supplies, and payroll.
  • Work with the Store Manager to meet or exceed planned gross margin through inventory management, promotional events, price changes, and clearance activities.
  • Ensure excellent customer service at all times and oversee the recovery process to meet Company standards.
  • Supervise and direct associates in inspecting the sales floor, developing a total store look, and maintaining the front sidewalk, entrance displays, and entire store to Company standards.
  • Support the Store Manager in timely execution of merchandise presentation programs, including Green Card, E-mails, and Seasonal displays.
  • Assist with staffing and training, including developing knowledgeable store teams, maintaining appropriate staffing levels, and ensuring proper orientation and cross-training of new associates.
  • Build effective teams by communicating and interpreting store policies, procedures, programs, and objectives to store associates.
  • Ensure Company policies and procedures are adhered to and enforced equitably and consistently.
  • Work with the Store Manager to oversee accuracy of recordkeeping, including cash handling, sales, and refund receipts, and returns.
  • Maintain a safe working and shopping environment for both associates and customers.
Requirements:
  • 2-3 years of recent retail and supervisory experience required.
  • Must understand and be able to execute concepts related to accounting principles, inventory management, merchandising, and management of human resources.
  • Excellent communication skills required for effective interaction with customers and associates.
  • Ability to lead, make decisions, explain procedures, convey information, analyze numbers, resolve problems or conflict, demonstrate reasoning, adaptability, conceptualizing, attention to detail, time management, organization, and computer skills.
  • Must demonstrate outstanding interpersonal skills in order to resolve any associate or customer complaints or issues in a manner that promotes a positive work environment and service standards in accordance with Company philosophy.
Physical Requirements:
  • Must be able to frequently lift and carry products weighing less than 5 pounds.
  • Will occasionally need to lift and carry products weighing up to 50 pounds.
  • Occasional pushing and pulling of carts and product weighing 50 to 250 pounds.
  • Frequent reaching and grasping at various levels and directions in order to move/stack boxes of product and stock product on display racks.
  • Continuous standing; frequent walking, climbing, crawling, stooping, bending, and twisting; and occasional kneeling needed in order to stock product(s) on display racks.
  • Frequent reading of written documents and product labels.
  • May need to distinguish colors when stocking and assisting customers.
  • Continuous need to hear in order to respond to and interact with management, associates, and customers.
  • Will need to hear requests in person, and via intercom and telephone.
  • Continuous verbal communication with management, associates, and customers in person, and via intercom and telephone.
  • Occasional use of hand tools such as screwdriver, hammer, scissors, box knife, pricing guns, etc., used to assemble/disassemble/unpack/prepare products, shelves, displays, etc.
  • Occasional driving of personal vehicle to bank, meetings, and other stores for business purposes. A valid driver's license is required.

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