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Guest Experience Ambassador

2 weeks ago

Sioux Falls, South Dakota, United States Kaskaid Hospitality Full time

Kaskaid Hospitality is a dynamic organization dedicated to delivering exceptional guest experiences. We are seeking a skilled Guest Experience Ambassador to join our team, playing a vital role in ensuring that every guest has an unforgettable dining experience.

Job Overview

The Guest Experience Ambassador is responsible for creating a warm and inviting atmosphere, welcoming guests and making them feel valued throughout their visit. This position requires exceptional communication skills, strong organizational abilities, and a passion for delivering exceptional customer service.

You will work closely with servers and management to ensure seamless service delivery, leveraging your problem-solving skills to address any issues that may arise during service. Your ability to multitask and prioritize tasks will be essential in maintaining a high level of customer satisfaction.

Key Responsibilities
  • Welcome guests warmly and make them feel valued throughout their visit.
  • Coordinate with servers to ensure timely seating and efficient service delivery.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Utilize open table to capture important information about guests and enhance their experience.
Requirements

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Able to work effectively in a team environment.
  • Basic computer skills and familiarity with reservation systems.
  • Fast-paced and adaptable, with a positive attitude and energy.

We offer a competitive hourly rate of $14.00 - $18.00 per hour, depending on experience. Our company values teamwork, hospitality, and excellence, and we are committed to creating a supportive and inclusive work environment.