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Spanish Speaking Client Support Specialist

3 weeks ago

Tucson, Arizona, United States Pls Financial Services, Inc. Full time

**Overview**

PLS Financial Services, Inc. is a dynamic and growing company that provides financial services to individuals and businesses.

We are seeking a highly motivated and experienced SPANISH SPEAKING CLIENT SUPPORT SPECIALIST to join our team

The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Job Description:

  • Provide support to clients via phone, email, and chat
  • Sell company products and services to clients
  • Responsible for resolving client complaints and concerns in a timely and professional manner

Responsibilities:

  • Develop and maintain relationships with clients to ensure satisfaction and loyalty
  • Identify and address client needs and concerns in a proactive and efficient manner
  • Work closely with internal teams to resolve complex client issues

Requirements:

  • High school diploma or equivalent required; bachelor's degree preferred
  • Minimum 3 years of customer service experience
  • Bilingual in Spanish and English (spoken and written)

Estimated Salary:** $50,000 - $70,000 per year**, **dependent on qualifications and experience**

Benefits:

  • Competitive salary and bonus structure
  • Excellent benefits package, including medical, dental, and vision insurance
  • Generous paid time off and holidays