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Trainee Client Relations Specialist
2 months ago
Position Title: Customer Service Apprentice
Company: Travis Perkins plc
Sector: Apprenticeships
Job Type: Full Time
Location: Various Locations
Salary: Competitive + Benefits
Hours: 42.5 hours per week
Job Overview:
As a **Customer Service Apprentice**, you will have the opportunity to develop essential skills in customer relations and support. This role is designed for individuals eager to learn and grow within a leading organization.
Our apprenticeship program is structured to provide you with comprehensive training, equipping you with the knowledge and skills necessary to excel in customer service. Throughout your apprenticeship, you will:
- Understand our commitment to safety and customer satisfaction.
- Gain insights into our product offerings and services.
- Learn what differentiates us in the market and contributes to our reputation as a top choice for customers.
We prioritize your development by incorporating study time into your work schedule, allowing you to pursue your qualification while maintaining a healthy work-life balance. You will receive support through one-on-one coaching, mentoring, and specialized training, ensuring you can advance your career effectively.
Key Responsibilities:
- Engage with customers both in-person and over the phone, assisting with orders and inquiries.
- Provide accurate product information and prepare quotes based on customer needs.
- Foster positive relationships with customers, ensuring a friendly and helpful service.
In addition to a competitive salary, we offer a range of benefits, including holiday entitlement, colleague bonuses, and discounts across various retailers. Our flexible working hours allow you to enjoy your time off while serving our customers.
We are looking for motivated individuals who aspire to become future leaders within our organization. If you are ready to immerse yourself in a dynamic environment and build a successful career, we encourage you to consider this apprenticeship opportunity.
