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Security Systems Technician

2 months ago

Fort Wayne, Indiana, United States RC Security Consulting Full time
Job Title: Security Systems Technician

RC Security Consulting is seeking a proficient Security Systems Technician with expertise in alarm systems, CCTV, and access control. We provide competitive compensation based on experience and qualifications.

About the Company: Established in 2016, RC Security Consulting boasts a team with over two decades of industry experience, committed to delivering customized security solutions for the DFW Texas community.

Job Overview:
  • Key Responsibilities:
  • Demonstrate technical proficiency in security systems
  • Exhibit mechanical skills
  • Possess 2-5 years of experience in alarm security systems
  • Install and maintain alarm panels
  • Have knowledge of CCTV systems
  • Be open to learning about fire alarm systems
  • Familiarity with access control systems
  • Basic computer skills, including proficiency in Excel and Outlook
  • Service and maintenance duties
  • Conduct preventive maintenance inspections
  • Ensure accurate documentation completion and submission
  • Assist fellow technicians as needed
  • Share technical insights with the team
  • Resolve issues efficiently and escalate when necessary
  • Identify recurring service issues and report them
  • Optimize service trips and prepare necessary parts in advance
  • Operational Duties:
  • Manage and oversee inventory
  • Accurately list parts on work orders
  • Proactively restock vehicle inventory
  • Anticipate required parts for operational success
  • Coordinate procurement of equipment and supplies with the Inventory Specialist Technician
  • Communication:
  • Respond promptly to colleague communications
  • Understand the importance of timely responses on productivity
  • Time Management:
  • Accurately report dispatch, arrival, and completion times
  • Analyze time data for customer reporting
  • Properly categorize time spent on tasks outside work orders
  • Additional Requirements:
  • Maintain a valid Security License by fulfilling annual education requirements
  • Pass a criminal background check and drug screening
  • Hold a valid Driver's License and insurance
  • Report any traffic violations or accidents immediately
  • Essential Skills:
  • Maintain confidentiality
  • Exhibit strong organizational and planning skills
  • Provide excellent customer service
  • Demonstrate effective communication and interpersonal skills
  • Perform well under pressure
  • Exercise sound judgment in communications and actions
  • Guide customers on equipment usage
  • Present a professional appearance and demeanor
  • Special Skills:
  • Ability to multitask and manage time effectively
  • Capable of performing physical tasks such as bending, stooping, standing, and walking
  • Exhibit active listening skills
  • Adhere precisely to instructions
  • Manage high-stress situations with composure
  • Work Environment:
  • Experience in a loud and unpredictable setting
  • Adapt to extreme temperature conditions