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Automotive Lot Attendant
2 months ago
OBJECTIVE
- Provide outstanding service to customers and address their vehicle requirements.
QUALIFICATIONS
- High school diploma or equivalent.
- 1-2 years of experience in a similar role.
- Valid driver's license is required.
- Must maintain a clean driving record, which will be verified for employment purposes.
ESSENTIAL SKILLS
- Exceptional customer service abilities.
- Active learning skills.
- Effective listening skills.
- Critical thinking capabilities.
- Learning strategies proficiency.
- Monitoring skills.
- Reading comprehension.
- Strong communication skills.
- Writing proficiency.
RESPONSIBILITIES
- Transport customer vehicles from drop-off locations to service areas.
- Run errands for the dealership as needed.
- Deliver excellent customer service to both internal and external clients consistently.
- Exercise sound judgment and safe driving practices while adhering to all traffic laws.
- Utilize communication devices to report service disruptions as per traffic regulations.
- Move vehicles from service areas to parking lots.
- Wash vehicle exteriors, clean windows, and wipe down door jambs. Apply wax to the vehicle surface and buff as necessary.
- Vacuum vehicle interiors to eliminate loose dirt and debris.
- Clean upholstery, carpets, and other surfaces using appropriate cleaning products and tools.
- Apply revitalizers and protective agents to vinyl or leather interiors and treat fabrics with stain-resistant chemicals.
- Use specialized cleaners to remove stubborn materials that standard cleaning cannot address, following manufacturer guidelines.
- Clean engines and engine compartments using various cleaning agents.
- Inspect vehicles for visible defects, including dents, scratches, and upholstery damage.
- Utilize proper protective gear when handling cleaning products that require safety measures.
- Refuel vehicles as needed.
- Apply tire dressing and maintain tire wells.
- Ensure that showroom and stock vehicles are kept clean and presentable at all times.
- Maintain a tidy work environment.
- Operate all tools and equipment safely.
- Report any safety concerns to management immediately.
- Demonstrate effective communication skills.
- Self-motivated and capable of working collaboratively within a team.
- Exhibit excellent customer satisfaction skills.
- Maintain a professional appearance.